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What and Where is Hell?
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What and Where is Hell?

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    Frequently asked questions

    • 01
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    OUR SERVICES

    1.Terms and Conditions

    This website is owned and operated by Nilez Dynasty. These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors (Egyptian/African customized jewelry. clothes and more). by accessing or using the website of our services, you approve that you have read, understood, and agree to be bound by these terms.

    2 Refund/ Return Policy

    All returns must be done within 14 days of the date you receive the product. All product returns must be in good condition, not used or worn. Please note the following: Product return only applies to USA. If you wish to return a product, please send an email@nubiannilez@gmail.com or call our customer service number @973-536-4816. You are completely responsible for the cost of shipping the return item. You will be provided with a STORE CREDIT ONLY, if item is returned in good condition and unused. No credit is offered for shipping cost. Thank you kindly *All Sales are Final!

    6. Key Terms offered to Customers

    5.User Representations:

    In order to use our website and/or receive our services, you must be at least 18 years of age, or legal age to have access to this website at any and all times. You must have legal authority, the rights and freedom to agree with these terms as a binding agreement. You are not allowed to use this website and/or use it services of any kind, if continue to do so is prohibited in some countries or under certain laws and regulation is applicable to you.

    As you have purchased an item(s), you are solely responsible for checking and reading all that it entails with the commitment to buy as it is: you as an customer enter into a legally binding contract to purchase an item when you commit to the purchase and/or complete checkout payment process. The fees or charges you may incur in connection with your purchases, such as taxes and possible transaction fees, will be charged at each purchase transactions.

    3.  Privacy Policy/Shipping Policy

    We receive, collect and store any information you enter on our website or provide us in other ways. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon you posting on this website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  Shipping Policy: First Class: 3-5 Business Days $4.95 USPS Ground: 2-5 Business Days $8.99 Priority Box/Envelope: 1-3 Business Days $6.95 Priority Medium: 1-3 Business Days. $13.95 Priority Large: 1-3 Business Days. $23.95 Priority Express Envelope: 1-2 Business Days $25.95 Priority Express Box: 1-2 Business Days 35.95 Handling Fee: $5.00

    4. How do we Collect information

    How do we store, use, share and disclose our site visitors' personal information? Our company is hosted on the Wix.com platform. We use Wix.com online platform which allow us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements does help ensure the secure handling of credit card information by our store and its service providers.

    When transactions are made on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

    How do we communicate with our site visitors? We may contact you to notify you in various ways regarding your account,  to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or to contact you to enforce our User Agreement, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

    Questions and your contact information If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [nubiannilez@gmail.com] or send us mail to: [nilez dynasty, P.O. Box 7480, Newark, New Jersey 07107].

    How do we communicate with our site visitors? if you don’t want us to process your data anymore, please contact us at [nubiannilez@gmail.com] or send us mail to: [nilez dynasty, P.O. Box 7480, Newark, New Jersey 07107].

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    © 2020 Dinastía del Nilo

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